When your trial ends
When your 14-day trial ends, your account and data stay and sending pauses until you choose a plan. See what you can still do and how to choose a plan.
You try MailGraf free for 14 days. The trial starts on the day you verify your email address, and the number of emails you can send during it is shown in your account. When the trial ends, your account and your data stay, and sending pauses until you choose a plan.
What happens when the trial ends
- You get a reminder email 7 days and 3 days before the end.
- On the day the trial ends, you get an email with the subject Your MailGraf trial has ended.
- A banner at the top of the app asks you to choose a plan.
What you can still do
You can sign in, look at your lists, contacts and reports, edit your drafts and templates, and export your data. Campaigns and automation emails are not sent until you choose a plan.
Nothing in your account is removed when the trial ends. Once your payment goes through, sending starts again and you carry on from where you left off.
Example: a café imports 180 contacts during the trial and drafts its first newsletter, but the trial ends before it is sent. The list and the draft stay in the account. After the café chooses a plan, it sends the same draft without rebuilding it.
Choose a plan
Open the Plan tab
Go to Settings > Billing > Plan and credits. The plans available to your account are listed there.Choose your plan
On the monthly plan, choose how many emails you send a month and whether to pay monthly or yearly. To see what each plan includes, read Compare plan allowances.Complete the payment
Enter your billing details first, then pay by card. Once the payment goes through, your plan's limits and features open straight away.
Nothing is charged automatically
No card is needed for the trial. Nothing is charged until you choose a plan and pay.
Frequently asked questions
Is my data deleted when the trial ends?
No. Your contacts, lists, campaigns and reports stay in your account. When you choose a plan, you carry on where you left off. An account that never buys a plan is deleted 12 months after signup, and we email you 30 days and 7 days before.
Am I charged when the trial ends?
No. The trial needs no card, and nothing is charged until you choose a plan and pay.
Can I buy a plan before the trial ends?
Yes. You can choose a plan at any time during the trial.
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