Email marketing plans and pricing

Yes. Try Pro features for 14 days with up to 250 contacts and 2,500 emails in total. No credit card is required. Your account and data are kept when the trial ends. Choose a plan that suits your needs to continue sending.

Create your account, set up a sending domain and import your contacts who have agreed to receive your emails. Then build your campaign in the email editor and send a test. You can connect your own domain or create a MailGraf-managed sending domain without changing DNS settings.

Yes. Starter includes email support. Pro includes priority email and phone support. If you would like us to handle setup or run your campaigns, these are available as separate services.

Yes. You can import contact lists exported as CSV files from Mailchimp, Brevo, Klaviyo and similar platforms. Import unsubscribed contacts separately to keep them excluded from campaigns. Contact us if you need migration assistance.

You can pay by card. Packages are paid upfront and credits are valid for 12 months. Enterprise quotes can also be paid by bank transfer. Your invoice is issued and sent to you after payment.

Yes. When you upgrade, you only pay the difference for the time left in your current period. Your renewal date stays the same, and your new plan’s price applies from renewal.

You can try MailGraf free for 14 days before you buy, and no credit card is required. Your package renews automatically after 12 months at the list price on that day, and you can cancel the renewal at any time.

To continue sending, you can purchase additional sending credits or move to a larger package. You can review the additional allowance and its price before purchasing.

Yes. Your bounce rate must stay below 5%. Above 5%, sending stops until the list is checked and cleaned. You clean it with email verification credits inside MailGraf, and the list check before every bulk send warns you before the rate climbs.

Paid packages have no daily or hourly limit; you use your package allowance on any day and at any hour. Trial accounts are limited to 250 emails a day.

No. MailGraf is for emailing people who gave you permission. Purchased, rented or scraped lists are not accepted, and sending to them leads to account suspension.

Yes. Add as many lists and contacts as you need; volume packages have no contact limit.

Yes. Contact our support team about email verification and list cleaning. These services are assessed separately from your email sending allowance. Removing invalid addresses does not establish permission to email the remaining contacts.

Starter includes 2 users and Pro includes 10. Users are your team members, separate from the contacts on your mailing list. For larger teams or sub-accounts, ask us for an enterprise quote.

Yes. Our managed service covers template design, list management and campaign sending. This is separate from your standard subscription. We can prepare a quote based on the support you need.

Yes, on every paid package. Use the API to manage contacts and lists, query blocked addresses, trigger automations and pull campaign reports. Webhooks deliver events to your systems automatically. Campaigns themselves are sent from the app.

Access to account data is controlled through user permissions. Unsubscribes and consent records are managed per contact. Our Privacy Policy explains processing locations, service providers and how personal data is handled. Contact us with questions about your data or UK GDPR requirements.