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Getting started

Create your first list

Create your first list, add contacts from a CSV file or by hand, and check the import result.

Updated 26 Sept 2026Open Lists in app

Use a list to group contacts who have agreed to receive your emails. Give your first list a recognisable name, such as Newsletter or Customers.

Create the list

  1. Open Contacts > Lists

    Click New list.
  2. Name your list

    Enter a name and click Save, then open the list.

Add contacts

If you have a CSV file:

  1. Open List actions > Import contacts

    This list is already selected as the destination. Add your CSV file in the Upload step.
  2. Match the columns

    In Mapping, match the email, name and other columns in your file to the corresponding MailGraf fields.
  3. Confirm permission

    Complete the Permission step and click Start import.

To add one person, click Add contact in your list. Enter their email address and details, tick the permission box and save.

The permission box records your declaration that you already have the recipient's consent. Adding an address to a list does not obtain consent from that person.

Check the import result

Open Imports to check the import result and Contacts to see the people added. List health shows sendable, blocked and inactive contacts.

Before your first send, see Verify and clean your email list. Once your list is ready, create your first campaign.

Frequently asked questions

Can a contact be in more than one list?

Yes. Add the contact to as many lists as you like. A campaign sent to several lists reaches each person once.

What happens if I delete a list?

The contacts are kept; only the list goes away.

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MailGraf is a trading name of MailGraf Digital Ltd, registered in England and Wales, No. 13282175. ICO ZB250899.