Send a test email
Send a test to yourself or a test group. Check personalisation and conditional content before sending your campaign.
Check your subject, preview text, design and links in a real inbox. Send to your own address or use a test list to share the email with your team.
Where to send it from
- On the Review step, in the Design section of the summary card: Send a test.
- In the editor's top bar: Send test.
The button on the Review step opens Test email options. The button in the editor opens Send a test email. Both windows have the same three parts: an address field, Send to a test list and a contact picker.
Send to yourself
Check Send to
Your signed-in email address is filled in automatically. Replace it or enter up to 5 addresses separated by commas. In the editor's window this field is called Recipient addresses.Choose an example contact if needed
Select someone under Send as this contact. Their details personalise the content, but the email goes to your chosen test addresses. In the editor's window the field is called Send as and lists the contacts in the test lists you ticked.Click Send test
Check the result in the dialog. If the email is missing from your inbox, look in the spam folder.
Send to a test group
First, create a test list in Contacts > Lists. Follow Create a test list in the list setup guide.
Choose your test lists
Under Send to a test list, tick one or more lists. Choose All test lists to include them all.Check who will receive it
Addresses in Send to are included too. Clear that field to send only to the group. Each address receives one copy, even if it appears in several places.Click Send test
MailGraf sends to active contacts in the selected lists. Check the result in the dialog.
A test list can contain up to 20 contacts. Your account can send 100 test emails per day, shared across all test lists and manually entered addresses. Sending one test to 20 people uses 20 of those daily sends.
Check personalisation
Choosing Send as this contact applies that person's details to every test copy. Leave it unselected for each test list recipient to receive their own personalised version. For an address outside those lists, choose an example contact to check personalisation.
Try a contact who matches the condition and one who does not. Also test a missing first name to check the tag's default value. See Show email content by contact.
Test cart items
A Cart items block in an automation email shows sample products in previews and tests. Send as this contact does not retrieve that person's store cart.
To check real products and the return link, send a cart_updated event from the store for your test contact. Let the automation send its email. Also check that an order or payment event stops the reminder.
Check the result
Tests do not use your purchased sending allowance or change the campaign's status. The separate daily limit of 100 tests still applies. If some sends fail, check the result in the dialog for the affected address.
What a test needs
Your account needs a sending domain with the Ready status, and the sender address must be on that domain or verified on the Setup step. See Add a sending domain. A missing design or a deleted unsubscribe footer also prevents sending.
Check the email in a real inbox before sending your campaign.
Frequently asked questions
Does a test email count against my allowance?
No. Tests do not use your sending allowance. A separate daily limit of 100 test emails applies across your account.
Why is the personalisation empty in the test?
The chosen contact may have an empty field. Check Send as this contact. If you leave it unselected, each test list recipient receives a test using their own details.
The test did not arrive. Why?
The usual reason is that the account has no sending domain with the Ready status yet, or the sender address is not verified. Check Settings > Senders and the status next to the address on the Setup step. A missing design or a deleted unsubscribe footer also stops a test.
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