Create an email with GrafAI
Answer a few questions on the Design step and GrafAI drafts an email in your brand. Check the preview, then open it in the editor.
GrafAI drafts an email in your brand from your answers to a few questions. You check the draft in a preview first, and nothing is saved until you open it in the editor.
Open GrafAI
Design is the first step of an email campaign. With no design yet, the Create with GrafAI card sits at the top. Click Start. If the email campaign already has a design, click Change template and use the card at the top of the window.
If you named the email campaign yourself, What is this email about? opens with that name filled in. The card shows the cost: 20 credits for a standard draft, 30 for an advanced one. To see where credits come from, read Use GrafAI and credits.
Answer the questions
Describe the email
Type at least 15 characters in What is this email about? and add details such as dates, prices and places. An example under Start from an example fills in the answers; change whatever you like.Choose what readers should do
Under What should readers do?, pick a goal. In the field below it, which starts withhttps://, type the address the button should open. The address is optional: leave it empty and the button comes without a link, and the preview tells you so.Choose the tone, language and layout
For Tone, choose Friendly, Professional or Direct. If you choose Turkish or English under Language, the footer and the unsubscribe page follow that language too. Under Layout, pick a layout or keep Let GrafAI choose. Anything else? is optional.Choose the draft size
Standard (20 credits) writes 3 to 5 rows in one column with short paragraphs. Advanced (30 credits) writes 5 to 9 rows and may add a list or a two-column product row. The cost shows next to the choice.Click Create email
The draft is usually ready in under a minute. If you click Cancel while you wait, your credits are returned.
Check the draft and open it
Look at the preview
Switch between Desktop and Mobile.Decide on the suggested subject line and preview text
Use as subject line and Use as preview text are switched off at first. Unless you switch them on, the subject and preview text on the Setup step stay as they are.Click Open in editor
The draft is written to the email campaign and the editor opens. If the draft is not right, Try again makes a new one for 10 credits, and Edit answers takes you back to the questions, where creating again also costs 10 credits.
What the draft comes with
The logo at the top, the social icons above the footer and the locked footer come from your brand settings. Fill in your logo, colours, fonts and social links there first; if you have added no social links, the draft has no social icons. Image areas are placeholders: upload your own image or create one with GrafAI. GrafAI does not invent links. It only uses the addresses you typed in your answers.
It replaces the current design
On an email campaign that already has a design, Open in editor writes the draft over the current design. To keep the current design, click Save as template in the editor first.
Frequently asked questions
I cannot see the Create with GrafAI card. Why?
The card only shows while GrafAI is on for your account. If the account owner turned off Use GrafAI on this account in Settings > GrafAI, no one on the account sees a GrafAI button.
Do I get my credits back if I do not like the draft?
No. The credits (20 for a standard draft, 30 for an advanced one) are used once the draft is ready. Credits are returned only if you click Cancel while the draft is being created, or if the task cannot be completed.
A notice opened when I clicked Create email. What is it?
The first time you use GrafAI, the Before you use GrafAI notice opens. Click Continue and the task starts. If you click Not now, nothing is sent.
Related articles
Was this helpful?
Still need help?
Write to us and a person will answer.
