Notify your team from an automation
Send your team a short notification email when a contact reaches a step you choose in a flow.
The Notify team step emails the addresses you choose when a contact reaches that point in a flow. You could use it to tell your sales team when a contact clicks your pricing link.
Add the step
Click Notify team on the automation canvas
The step is in the left panel. Clicking it adds it to the flow.Add the recipients
In the right panel, enter an email address in Recipients and click Add. You can add up to 10 addresses. To add several at once, paste them separated by commas.Write a note if you want one
In Note (optional), tell your team what to do. Personalisation such as{{first_name}}is filled in with the contact's details in the email.
What the email contains
The email comes from MailGraf. The subject line shows the automation name and the contact's email address. Inside are the contact's email address, their name if you have it, your note and an Open contact button that opens their profile.
Daily limit
Your account can send up to 200 notification emails a day. Each recipient address counts as one email, so a step with 4 recipients runs for 50 contacts. Once the limit is reached the step is skipped and the flow carries on.
Frequently asked questions
Do these emails use my sending allowance?
No. Notification emails come from MailGraf and do not use your sending allowance or credits.
Does the contact see this email?
No. The email goes only to the addresses you add. Nothing is sent to the contact at this step.
What happens when the daily limit is reached?
Your account can send up to 200 notification emails a day. Once the limit is reached, the step is skipped for that contact and the flow carries on with the next step. The step's statistics show how many contacts were skipped.
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