Add a sending domain

Use a domain provided by MailGraf or connect your own for your sender address. Start under Settings > Senders > Add sender.

Before you start

If you have a paid account, complete your company details first. Company details are not a sending prerequisite during the 14-day trial. If your new account requires a review, wait for approval.

There are three options:

• MailGraf domain: start without changing DNS settings.
• Your subdomain: use a branded subdomain such as news.yourdomain.com.
• Your root domain: use yourdomain.com directly.

If you use your own domain, we recommend a separate subdomain for campaigns.

Create a MailGraf domain

1. Choose MailGraf domain

   Enter a short name in Brand name. Check the suggested domain and example sender address.

2. Click Add

   MailGraf creates the domain and manages its DNS settings. Once its status is Ready, you can use it in your campaign.

Connect your subdomain

1. Choose Your subdomain

   Enter a subdomain such as news.yourdomain.com in Sending domain and click Add.

2. Add the four nameserver records

   In your domain's DNS settings, create the four NS records for this subdomain only.

3. Click Check verification

   Once the status is Ready, you can use the domain in your campaign.

Connect your root domain

1. Choose Your root domain

   Enter yourdomain.com in Sending domain and click Add.

2. Add the five DNS records

   Create the three CNAME records, one MX record and one TXT record at your DNS provider. Copy the Name and Value from MailGraf and enter the MX priority in the separate priority field.

3. Click Check verification

   Once the status is Ready, you can use the domain in your campaign.

If verification is incomplete

DNS changes can take time to appear. Wait and check again before changing the records. If your provider appends the domain name automatically, do not enter it twice. On Cloudflare, leave CNAME records set to DNS only.

For help adding records, see your provider's guide: Cloudflare, GoDaddy, Squarespace or IONOS.