Send from your own domain

Choose a sending domain, add the required DNS records and start using it in your campaigns.

Updated 3 Sept 2026Open Senders in app

The quickest route is a sending domain created and managed by MailGraf. If your own domain needs to appear, use a dedicated subdomain instead of the root domain.

Choose how to send

MailGraf domain: no DNS changes. This is the quickest start for most accounts.
Your subdomain: uses a branded subdomain such as news.yourdomain.com. This is the most common and recommended way to use your own domain.
Your root domain: uses yourdomain.com directly. It is an advanced choice because campaign reputation is tied to your root domain.

Recommended start

Start with MailGraf domain. Choose Your subdomain when your own domain needs to appear in the sending address.

Start with a managed domain

Open Settings > Senders
Open Add sender. MailGraf domain is selected by default.
Enter your brand name
Enter a short name in Brand name. MailGraf shows the domain and an example sender address before creating it.
Click Add
MailGraf creates and manages the sending domain. No DNS changes are needed and the domain is Ready immediately.

Connect a branded subdomain

Choose a branded subdomain when you want to use your own domain. It keeps campaign sending separate from your root domain and existing website.

Choose Your subdomain
Enter a subdomain you own in Sending domain, such as news.yourdomain.com.
Click Add
MailGraf opens the domain page and lists the records under Add these 4 nameserver records.
Add the four nameserver records
Create the records for this subdomain at your DNS provider. Do not replace the existing nameservers for your root domain.
Click Check verification
When the status becomes Ready, the domain appears in campaign sender address lists.

Connect your root domain

Protect domain reputation

Sending from the root domain ties campaign reputation directly to it. Use a branded subdomain such as news.yourdomain.com where possible.

Choose Your root domain
Enter yourdomain.com in Sending domain, then click Add.
Open the five DNS records
MailGraf lists three CNAME records, one MX record and one TXT record under Add these 5 DNS records.
Create the records at your DNS provider
Copy each Name and Value from MailGraf. Put the MX priority in the provider's separate priority field. Paste the TXT value without quotation marks.
Click Check verification
Leave TTL set to Default or Automatic. MailGraf doesn't require a particular TTL value.

Check these common mistakes:

Don't add yourdomain.com again when the provider appends it automatically.
Create all three CNAME records.
Leave Cloudflare CNAME records set to DNS only.
Don't add quotation marks around the SPF TXT value.

Find your DNS provider

The records shown by MailGraf stay the same, but provider field names differ. These official pages will help you find the correct DNS screen.

Squarespace

Open Domains dashboard > DNS > DNS Settings > Custom Records. Enter the relative name from MailGraf in Name; Squarespace appends your domain. Squarespace DNS records

Cloudflare

Create the records under DNS > Records. Set CNAME records to DNS only and leave TTL on Auto. Cloudflare DNS records

GoDaddy

Open the domain in Domain Portfolio, then choose DNS. Enter the relative host in Name and use the separate Priority field for the MX record. GoDaddy DNS records

IONOS

Open the domain under Domains & SSL, then choose DNS. Put the relative name in Host name and the destination in Points to. IONOS DNS settings

Finish verification

If you see Not verified yet. DNS changes can take a while., wait before changing the records and check again. For an advanced check, query the full CNAME, MX and TXT names with dig.

When the domain is Ready, it becomes available in campaign sender address lists. A bounce subdomain such as bounce.yourdomain.com isn't an inbox; it associates delivery returns with your domain. We recommend adding a DMARC policy after verification.

Frequently asked questions

Which domain option should I use?

Start with a MailGraf domain if you don't want to change DNS. Use a branded subdomain when your own domain needs to appear.

How long does verification take?

Verification usually completes within minutes when the records are correct. DNS changes can take up to 72 hours to appear everywhere.

Is a DMARC record required?

DMARC isn't one of the five records MailGraf requires. We recommend adding it after your domain is ready.

Can I send from one address without a domain?

You can verify one email address for test emails. Sending to contacts requires a verified sending domain.

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