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Compare plan allowances

Compare Starter and Pro allowances for users, automations, forms and reports, and understand annual sending credits.

Updated 14 Oct 2026Open Billing in app

Choosing a package involves two decisions: how many emails you need to send and which features you need. Annual volume sets your sending allowance. Starter or Pro determines your access to users, automations and reports.

Check your current plan first

Open Settings > Billing > Plan and credits. Under My plan, check your plan and purchased services. The sending credit cards show usage and expiry dates.

The table below compares the current Starter and Pro volume packages. Older contact-based plans, legacy volume plans and accounts with a custom agreement may have different allowances.

Compare Starter and Pro

AllowanceStarterPro
ContactsUnlimitedUnlimited
Sending allowanceYour chosen annual volumeYour chosen annual volume
Package term12 months12 months
Users210
Active automations2Unlimited
Forms1Unlimited
Landing pages1Unlimited
PopupsAdd-on5
Campaign reports and click mapIncludedIncluded
Technology and location reportsNot includedIncluded
Bot click detailsNot includedIncluded
Combined campaign reportsNot includedIncluded
Website trackingNot includedIncluded
Topic preferencesNot includedIncluded
Profile updates and email breaksIncludedIncluded
Quiet hours and sending wavesNot includedIncluded
Send-time optimisationNot includedIncluded
API and webhook accessIncludedIncluded

Clicks identified as bot activity are filtered on both plans. Pro adds the detailed report of those clicks.

Commercial emails must include your company’s legal name and an unsubscribe link in the footer. Companies registered in Türkiye must also include their MERSİS number.

Topic preferences record which emails contacts want and can be used in segment rules. Profile updates and email breaks are available on all plans. See Manage email preferences.

Understand how limits are counted

Invitations that have not been accepted still count towards the user limit. Once it is reached, remove a user or change your plan before sending another invitation. See Manage users and roles for the steps.

The automation limit counts active and paused flows together. Pausing a flow does not free a place, but stopping it does. A new version of the same flow does not use another place. Create an automation explains how to activate a flow.

Forms, landing pages and popups have separate allowances. For example, the form included with Starter does not provide a popup allowance. Starter requires a popup add-on.

Separate sending and verification credits

The sending allowance in an annual volume package is valid for 12 months. Unlimited contacts do not increase that allowance. Email verification credits are used to check addresses and clean your lists. They are separate from sending credits.

If you need more features

If you have a Starter package, click Upgrade now on the Upgrade to Pro card in Plan and credits and pay the difference for your remaining months. If you are buying a new package, choose Pro. Once your payment is complete, you can start using Pro features.

Upgrading to Pro opens technology and location results already collected. You do not need to send a new campaign to start reviewing them.

For package purchases and renewals, follow Manage your plan and credits.

Frequently asked questions

Do unlimited contacts mean unlimited sending?

No. Annual volume packages do not limit your contact count, but the number of emails you can send depends on the sending allowance you buy.

Does pausing an automation free a place?

No. Active and paused flows count together. Stop a flow you no longer need to make room for another.

Can I see earlier report data after upgrading to Pro?

Yes. Technology and location data continue to be collected when those reports are unavailable on your plan. Pro access also opens the results already collected.

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