Manage company and billing details
Save the company details required for sending, then review plan allowances, payments and invoices.
Billing brings together your company information, plan allowances and payment records. Company information must be complete before a real send.
Save company information
Open Settings > Billing
The Company information tab opens first. Its counter shows how many required fields are complete.Enter the company details
Complete Company name, Business email, Company website, Address, City and Country.Complete the country fields
For Turkey, District, Tax office and Tax number are required. Other countries require Postal code. Tick I do not have a VAT number when this applies.Add invoice addresses
Enter any additional recipients under Invoice emails, separated by commas.Click Save changes
MailGraf stores the information and updates the completion counter.
These details appear on invoices and in the legal footer of your emails. Completing every required field opens campaign sending and automation activation.
Review plans and credits
The Plan and credits tab shows your current plan, subscriber tier and sending use. It also lists active services, add-ons, email verification credits and their validity dates.
Plan cards show monthly or yearly terms and the allowances included. Available purchase controls depend on the payment options enabled for your account.
Credit validity
Send top-ups remain valid for 30 days from purchase. MailGraf uses them automatically after your monthly sending allowance runs out.
Manage payment records
The Payment tab changes according to the payment setup on your account. When online payments are enabled, card and subscription management take place in the Stripe customer portal. MailGraf does not display or store card details in its own interface.
Payment history shows the invoice number, date, status and total. Click Download PDF to save an invoice.
When online payments are disabled, the page explains that invoices are issued manually instead of showing payment controls. No invoices yet remains until the first invoice is created.
Frequently asked questions
Can I send a test email before completing company details?
Yes. Missing company details block campaign sends and automation activation, but test emails still work.
Who can edit company information?
Only users with the Owner or Admin role can edit it.
Where can I change the payment method?
If online payments are enabled for your account, use the Stripe portal from the Payment tab. Payment controls are hidden when they are not enabled.
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