Sign up and verify your email

You can open your MailGraf account in a few minutes. Your account becomes active as soon as you verify your email address. We open trial accounts on request: if you signed up with the trial link we sent you, your 14-day free trial starts that day and asks for no card details.

Open your account

1. Fill in the sign-up form

   Fill in First name, Last name, Work email and Password. The password must be at least 10 characters and hard to guess. Use your company's email address; free addresses such as Gmail, Hotmail or Yahoo and disposable addresses are not accepted.

2. Accept the terms and click Create account

   Ticking the box accepts the Terms of Service, the Acceptable Use Policy and the Privacy Policy. The security check on the form usually completes by itself; if a box appears, tick it.

3. Wait for the address check

   Checking the address… appears under the email field. MailGraf checks that the address really is a mailbox. If there is no mailbox at the address, you see We could not find a mailbox at this address. Check the spelling and try again. Correct the spelling and try again.

4. Open the verification email

   The screen says Verify your email address. Your inbox has an email from [email protected] with the subject Verify your MailGraf email address. Click Verify email address in the email.

Clicking the link signs you in and opens the Dashboard. There, the Your first send in 4 steps card guides you to your first email campaign: you design your email, send yourself a test, add your contacts and get ready to send. For the next steps, read Set up your account.

If you chose a package on the pricing page, you fill in the order form: enter your account details and click Continue, and the billing details and payment steps open. Once the payment goes through, your account opens and the verification email arrives. If your account opened right away, you go straight to your dashboard; if the screen says Thank you for your payment, your sign-in details follow by email. No trial starts on this path.

If the verification email doesn't arrive

• Check your spam and Promotions folders. With a company address, your company's filter may have held the email.
• Try to sign in with your email address and password. An unverified account opens the Verify your email address screen again.
• On that screen, click Resend verification email.
• If you still haven't verified about 22 hours after signing up, MailGraf sends a reminder with the subject Your MailGraf sign-up is not finished.

The verification link is valid for 3 days. You can't enter your account until you verify.