Sign up and verify your email

You can open your MailGraf account in a few minutes. Your account becomes active as soon as you verify your email address, and your 14-day free trial starts that day. The trial asks for no card details.

Open your account

1. Fill in the sign-up form

   Fill in First name, Last name, Email and Password. The password must be at least 10 characters and hard to guess. Use an address you check regularly; disposable email addresses are not accepted.

2. Accept the terms and click Create account

   Ticking the box accepts the Terms of Service, the Acceptable Use Policy and the Privacy Policy. The security check on the form usually completes by itself; if a box appears, tick it.

3. Wait for the address check

   Checking the address… appears under the email field. MailGraf checks that the address really is a mailbox. If there is no mailbox at the address, you see We could not find a mailbox at this address. Check the spelling and try again. Correct the spelling and try again.

4. Open the verification email

   The screen says Verify your email address. Your inbox has an email from [email protected] with the subject Verify your MailGraf email address. Click Verify email address in the email.

Clicking the link signs you in and opens the Dashboard. There, the Your first send in 4 steps card guides you to your first email campaign: you design your email, send yourself a test, add your contacts and get ready to send. For the next steps, read Set up your account.

If you signed up by choosing a package on the pricing page, no trial starts; the payment screen opens after verification.

If the verification email doesn't arrive

• Check your spam and Promotions folders. With a company address, your company's filter may have held the email.
• Try to sign in with your email address and password. An unverified account opens the Verify your email address screen again.
• On that screen, click Resend verification email.
• If you still haven't verified about 22 hours after signing up, MailGraf sends a reminder with the subject Your MailGraf sign-up is not finished.

The verification link is valid for 3 days. You can't enter your account until you verify.