What can I see in the deliverability report?

Review bounces and spam complaints, sending results by provider, the status of your sending domains and blocked addresses in one place.

Can I see which email providers have delivery problems?

Yes. Compare sends, bounces and complaints across Gmail, Microsoft, Yahoo and other providers, then look more closely at individual recipient domains.

Will bounced addresses receive another email?

Addresses that hard bounce are blocked automatically. Repeated temporary bounces are also tracked, and the address is blocked when the limit is reached.

What happens if my bounce or complaint rate rises?

MailGraf identifies risky sending and may place the account under review or pause sending to protect your sender reputation.

Do I need my own sending domain?

No. You can use a sending domain managed by MailGraf or add your own. Check its verification status in the report.

Can I run a spam test before sending?

Yes. Use your plan’s allowance to start a spam test from the Design step of your campaign. Past results are available in the Deliverability report.

Deliverability

See delivery risks before your next send

Review bounces and spam complaints by provider. See whether your sending domains are ready and which addresses are blocked, all in one report.

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Reports · DeliverabilityLast 30 days

Delivery health

Account statusHealthy

Delivery rate

98.8%

Bounce rate

1.2%

2%5%10%

Complaint rate

0.05%

0.1%0.5%

Mailbox providers

Share of sends

Microsoft5,340 sent · 55 bounces · 1.0% bounced

ProviderSentBounceComplaint

Spot risks early

Track bounce and complaint rates to spot issues before your next campaign.

Find the source of the problem

See which providers and recipient domains account for the most delivery problems.

Protect your sender reputation

Addresses that hard bounce, report spam or unsubscribe are blocked automatically, keeping them out of future campaigns.

How it works

Review your sending in three steps

Features

The details that affect delivery, in one report

Delivery health

Account status, bounce rate and complaint rate in one card.

Risk indicators

See where your bounce and complaint rates sit within the warning ranges.

Mailbox provider mix

See how your sends split between Gmail, Microsoft, Yahoo and other providers, with bounces and complaints for each.

Recipient domains

Find the domains receiving the most email and compare their opens, clicks and bounces.

Bounce reasons

Separate hard bounces from soft ones such as a full mailbox.

Sending-domain checks

Check whether each sending domain is ready, with its DKIM and SPF verification status.

Spam test history

Find the spam tests you ran from the Design step and open their results again.

Blocked addresses and reasons

See how many addresses are blocked by bounces, complaints, unsubscribes, manual blocks or erasure requests.

Early warning for your sender reputation

Monitor bounce and complaint rates alongside your account status. MailGraf Reputation Guard can place the account under review or pause sending when risk limits are reached.

See bounce and complaint rates together
Spot risk levels with clear indicators
Track your account’s sending status

Why are your emails bouncing?

Distinguish invalid addresses, full mailboxes and provider rejections. See which addresses have a permanent problem and which are experiencing a temporary delivery issue.

Hard and soft bounces are labelled separately
See the number of emails affected by each cause
Hard bounces go to the block list automatically

Keep problem addresses out of your next campaign

MailGraf automatically blocks addresses that hard bounce, report spam or unsubscribe. Review these addresses alongside manual blocks and erasure requests, with the reason for each group.

See blocked addresses grouped by reason
Repeated temporary bounces are tracked too
Complaints and unsubscribes are added automatically

“MailGraf just works. Five years in and we haven't experienced a single outage. When we need help, someone actually picks up. No ticket queues, no canned replies. For a mid-size team, that reliability is everything.”

DYWindow & Glass · Industrial8,500 contacts5+years, zero downtime